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Timetable, prices, info

Box Office of the Teatro Regio di Parma
Via Garibaldi, 16/A 43121 Parma
Tel. (+39) 0521 203999
biglietteria@teatroregioparma.it

 

Opening hours

From Tuesday to Saturday 11.00 am to 13.00 pm, 5.00 pm to 7.00 pm and an hour and a half before the show. Closed Mondays, Sundays and Public Holidays. In case of a show on closing days, one and a half hours before the show.

 

Prices and Sales Dates

SEASON 2018-2019

 

How to pay

Payment at the Teatro Regio box office di Parma may be made in cash in euro, by non-transferable bank draft made out to “Fondazione Teatro Regio di Parma”, by debit card, or the following credit cards: Visa, Cartasì, Diners, Mastercard, American Express.
Online purchases doesn’t incur any service charge.
On the first day of sale it is possible to purchase a maximum of two tickets per performance per person. We accept requests for reservations for organized groups by fax or e-mail. Seats will be assigned according to availability at the time of purchase. Tickets for standing room in the upper circle at Teatro Regio will be available for sale (for a maximum of two per person), once all the seats have been sold, an hour and a half before the start of individual performances. Tickets for standing room in the upper circle will be not available for sale at Teatro Giuseppe Verdi di Busseto.

 

Terms and conditions of online sale

Ticket puchases are possible through:
– Ticket Office
– Online Ticket Office
The purchase of tickets online is only permitted with a credit card enabled with a 3D secure code. The KeyClient payment system ensures online purchases are simple and guaranteed in terms of security and privacy.

How to collect your ticket
Tickets purchased online can be collected presenting the purchase receipt at the Teatro Regio di Parma Ticket Office or directly from the event location up to 90 minutes prior to the start of the show.

Cancellation of purchase
The cancellation of tickets purchased online is not permitted, as per the legislation established in relation to electronic commerce and distance contracts (directive CEE 97/7 of Legislative Directive 14 maggio 1999) that does not provide any reimbursement of neither the nominal price nor any possible added commissions.
The reimbursement of the ticket price only, excluding presale and additional commissions, is only possible in the event that the Organiser decides to cancel or postpone the event.

Right to cancel
The right of cancellation does not apply to the purchase of tickets online, as established by the Decree of 22 May 1999, n. 185 “Implementation of Directive 97/7 / EC on the protection of consumers in respect of distance contracts”.

Promotions and Specials
For tickets purchased online with some promotions and discounts, relevant documentation will be required upon collection.

Payment notes
Seats booked online with a credit card will lose their reserved status if payment is not finalised within 20 minutes. Online payments can only be made using credit cards enabled with a 3D secure code.

Faq

How can I purchase tickets?
To purchase tickets you need to click on “Acquista” and follow the instructions.

Can I choose the exact seats I wish to purchase?
Certainly. It is possible to choose your desired seat in image or text mode. In image mode: click on the square which represents your desired seat on the map of the theatre. In text mode: choose the category, sector, row, and seat desired from the list. If your seat is not numbered, you will need to enter the number of tickets you wish to purchase and follow the instructions.

How can I make a payment?
Online payments can only be made using a credit card enabled with a 3D secure code.

What is an Internet Transaction Code and what is it for?
The transaction code is a way of identifying an online purchase, and will be assigned by the system as soon as the payment has been made and the ticket generated. It unequivocally identifies the purchase and is required to bring up the transaction and to reprint the purchase receipt. Given its importance we recommend you write down the code even before confirming the purchase so you can find the internet transaction in case you have any difficulties.

How can I collect the ticket?
Tickets purchased online can be collected presenting the purchase receipt that you can find at Teatro Regio di Parma Ticket Office or directly from the location of the event up to 90 minutes before the start of the show.

How many tickets can be purchased in one transaction?
The maximum number of seats that can be purchased varies from show to show and is shown the Choose Your Seat page, in both image and text mode.

 

General Information and Warnings

The following General Information and Warnings are to be considered relevant to the Teatro Regio
di Parma, and other performance locations where the fiscal entity of the performance is the
Fondazione Teatro Regio di Parma. Tickets purchased cannot be refunded or replaced.
The cancellation of ordinarily purchased tickets is not permitted, as established by the law
pertaining to Electronic and Distance Commerce (Directive CEE97/7 of Legislative Decree 14 May
1999), which does not provide for the refund of the ticket’s nominal price, nor any possible
additional commissions. The refund of the ticket’s nominal price, excluding pre-sale and additional
commissions, is only permitted in circumstances where the Event Organiser decides to cancel or
alter the date of performance. Seats booked online with credit card will be returned to sale should
payment not be finalised within 20 minutes. For online payments, only cards fitted with a 3D
Secure Code are accepted. The right of withdrawal does not apply to tickets purchased online, as
established by Legislative Decree 22 May 1999, n. 185 “Attuazione della direttiva 97/7/CE relative
alla protezione dei consumatori in materia di contratti a distanza”. (Implementation of Directive
97/7/CE on the protection of consumers in respect of distance contracts).
Audience members must remain in possession of their ticket, or season ticket card, and present it
upon request to theatre staff, who may also ask for further documentation pertaining to discounts.

For tickets purchased online under specific promotional terms, the relative documentation must be
shown at the time of collection.
In circumstances where the season ticket holder has forgotten his/her pass, new tickets can be
purchased for €3.00 each. As an exception, season ticket holders may request date changes at the
Teatro Regio di Parma Box Office, upon presentation of the season ticket card. The request will be
granted subject to availability, and at a cost of €3.00.
In the event of theft or loss; season ticket cards will not be replaced. Under such circumstances, to
continue using your seat, the holder must present a self-certified declaration of the theft or loss to
the Teatro Regio.
Tickets are only valid for the date indicated and stated. Alterations are not permitted. On the day of
performance at the Teatro Giuseppe Verdi di Busseto Box Office, audience members can only
collect and/or purchase tickets for performances exclusively related to that date.
At the Teatro Regio di Parma, Box seating prices are differentiated according to visibility (unless
otherwise indicated). Audience members are asked to inquire and confirm visibility at the Box
Office at the time of sale, regardless of the performance location. 2nd level pricing for Box seating
reflects the limited view of the performance; 3 rd level pricing for Box seating reflects the seat is
listening only.
At the Teatro Giuseppe Verdi di Busseto, seating within the Boxes is not numbered. Once the
performance has started, access to the theatre is not permitted until the first interval.
Teatro Regio di Parma is wheelchair accessible. A straight and flat pathway leads you from the
entrance of the theatre to your seat, in row P, where spaces have been designed for two wheelchairs
and two carers. An elevator can be used to access the Gallery, where spaces have been designed for
two wheelchairs and two carers in the first row. To use these places, requests must be made in
advance through the Theatre Box Office.
It is forbidden to smoke on Theatre premises. This ban includes the use of electronic cigarettes.
Cameras, audio and video recording equipment cannot be used. Audience members are required to
switch off mobile phones and watch alarms.
The cloakroom service is free. Audience members are invited to deposit coats, umbrellas, hats and
bags.
On performance evenings, the bookshop and Grand Café Theatre are open inside the Teatro Regio
di Parma. The Tep Prontobus service is available by reservation. Tel: 840222223. At the end of the
show, staff are available to contact Radiotaxi on your behalf. Tel: 0521 252562.
Teatro Regio di Parma ensures under Legislative Directive.196 / 03 the confidentiality of personal
data and its exclusive use for communications regarding the activities of the theatre itself. At Teatro
Regio di Parma, permitted television crews and photographers are allowed to make audio / video
recordings and take photographs before, during and after the show. Images collected may be disseminated through the press, internet or television stations (informative article 13 of Law 196/03
single text on privacy for the public).
Teatro Regio di Parma reserves the right to move allocated seats for technical reasons. Teatro Regio
di Parma also reserves the right to make any changes to the program that it deems necessary.
Tickets purchased online can be collected presenting the purchase receipt at the Teatro Regio di
Parma Box Office or directly from the event location, 90 minutes prior to the start of the
performance.

Calendar

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Upcoming

Nelle felici stanze

Ridotto del Teatro Regio di Parma

5 January 2019

Opera 2019